Privacy Policy

612 Pets Privacy Policy

Last Updated: January 2026

At 612 Pets, we treat your data with the same care we give your animals. This policy explains how we collect, use, and protect your information to ensure a safe and transparent experience for our 612 community.

1. Information We Collect

To provide top-tier care, we collect the following:

Contact Details: Name, address, phone number, and email.
Pet Profiles: Medical history, dietary needs, behavior notes, and vet contact info.
Home Access: Information regarding keys, alarm codes, or lockbox locations.
Media: Photos and videos of your pets taken during our visits.

2. How We Use Your Information

Your data is used strictly for:

Service Delivery: Performing scheduled walks, sittings, or farm chores.
Communication: Sending you "Proof of Happiness" updates and emergency alerts.
Billing: Processing secure payments and invoices.
Safety: Ensuring our caregivers have the correct info for medical or home emergencies.

3. Photo & Social Media Policy

We love showing off your beautiful critters! However:

Privacy First: We never post photos that reveal your house number, security features, or identifying personal documents.
Opt-Out: If you prefer your pet stay "off the grid," simply let us know, and we will keep their photos for your private updates only.

4. Data Security & Sharing

Confidentiality: We do not sell, rent, or trade your personal information.
Controlled Access: Only the specific caregiver assigned to your pet has access to your home entry details.
Third Parties: We use secure industry software (like Time To Pet or Square) to manage scheduling and payments; they maintain their own high-level security standards.

5. Your Rights

You have the right to review, update, or request the deletion of your personal data at any time.